Internet disconnecting frequently? Use our free Internet Outage Logger to record connection interruptions, calculate downtime, and maintain a history of internet outages.
Whether you use PTCL broadband, fiber internet, mobile data, or another internet provider in Pakistan, this tool helps you document when your connection stops working and how long each interruption lasts.
Start tracking below or enter a previous outage manually. No registration is required.
Track interruptions to your internet connection. Start a record when service stops, end it when service returns, or enter a past outage manually. How this works: You record the times. This tool does not monitor your ISP or detect outages automatically. It cannot observe a connection while the page is closed. If you close the page, a started record remains stored, but only you can confirm when service actually returned. No outages recorded yet. Start tracking or add your first past outage. Privacy & limits: Entries are saved to this browser’s local storage for this website, not sent to a PTCLSpeedTest account or external service by this tool. Other browsers and devices will not automatically have this history. Clearing website data or using a private window may erase it. Export a CSV copy for your records. Durations are based on your entered times and device clock; they do not prove an ISP-wide outage. PTCLSpeedTest is an independent connectivity website and is not an official PTCL or other ISP outage reporting service.Internet Outage Logger
Track an outage now
Add a past outage
Outage history
Outage started Connection Duration Notes Actions
How to Use the Internet Outage Logger
The logger offers two ways to record internet interruptions.
1. Track an Outage as It Happens
If the logger page is already open when your internet stops working, you can record the interruption immediately.
- Enter your internet provider or connection name, if desired.
- Click Start outage when you notice your internet connection has stopped working.
- The elapsed-time counter will begin.
- When the connection returns, click End outage – service restored.
- The completed record will appear in your outage history.
The tool calculates the elapsed time between the recorded start and end timestamps.
Important: If your internet is already disconnected and you cannot open this webpage, record the times separately and add the outage after your connection returns.
2. Add a Previous Internet Outage
You can also record outages that happened earlier.
Open the Add a past outage section, enter the connection name, select when the interruption began, and enter when service was restored.
You can include notes such as:
- Internet disconnected during a video call.
- Router showed a connection warning.
- Wi-Fi remained connected, but websites would not load.
- Internet service returned after restarting the router.
Click Save outage to add the event to your history.
Understand Your Internet Downtime Statistics
The logger calculates four useful measurements from your completed outage records.
| Measurement | What It Means |
|---|---|
| Logged Outages | Total number of completed interruptions recorded |
| Total Downtime | Combined duration of all completed outages |
| Average Duration | Total recorded downtime divided by the number of completed outages |
| Longest Outage | Duration of your longest recorded interruption |
For example, suppose your internet stops working at 7:15 PM and returns at 7:50 PM. The recorded downtime is 35 minutes.
If you experience several interruptions during the week, the logger combines their durations to help you understand how much time your connection was unavailable according to your records.
These calculations use the times you provide and your device clock. They are not independent measurements of your ISP’s network.
Review, Edit, and Export Your Outage History
Your outage history helps you identify patterns that may otherwise go unnoticed.
You can review previous interruptions, correct inaccurate start or end times, update notes, and delete unwanted entries.
The Export CSV option lets you download completed records as a spreadsheet-compatible file. You can open the CSV file in Microsoft Excel, Google Sheets, or another compatible spreadsheet application.
An exported history can be useful when discussing repeated disconnections with your internet service provider. Include accurate dates, times, and observations rather than assuming every interruption was caused by your ISP.
Remember that exporting a CSV creates a separate copy; the current tool does not include a CSV import feature.
Is It an Internet Outage or a Wi-Fi Problem?
Not every connection interruption means your internet provider has experienced an outage.
If your phone loses Wi-Fi while another device continues to access the internet, the issue may involve your phone, wireless signal, or router rather than the external internet connection.
If several devices remain connected to Wi-Fi but none can access the internet, the problem could involve your router, modem, internet line, DNS resolution, or provider network.
Check the modem or router’s connection indicators and, when practical, compare another device or a wired Ethernet connection.
Recording these observations in the outage notes can make troubleshooting more useful.
Why Keep an Internet Outage History?
A written outage record is especially helpful when internet interruptions happen repeatedly.
Instead of relying on memory, you can check when problems occurred, whether they tended to happen at similar times, and how long each interruption lasted.
For people working from home, attending online classes, operating online businesses, or using internet-dependent services, this history provides a practical reference for connection troubleshooting.
It can also help you explain recurring problems to technical support. However, a manually recorded outage history is not proof of an ISP-wide service failure or a guarantee of compensation.
Where Is Your Outage History Saved?
This Internet Outage Logger stores entries in your browser’s local storage for this website.
The logger itself does not require a user account or upload your outage entries to an external API or WordPress database.
Keep these storage limitations in mind:
- Records are associated with the browser and device you use.
- Records do not automatically synchronize between devices.
- Clearing website data can erase saved history.
- Private browsing sessions may delete stored records when closed.
- Storage restrictions or browser settings may prevent records from being saved.
For important records, use Export CSV to retain a separate copy. Browser storage should not be treated as a permanent backup or encrypted private vault.
Does the Internet Outage Logger Detect Outages Automatically?
No. This is a manual internet outage tracking tool, not a continuous network monitoring service.
It does not automatically ping websites, monitor your router, check ISP network availability, or detect exactly when service returns.
An outage that you start remains recorded in browser storage, but the tool cannot independently determine the restoration time while the page is closed. You must end or correct the record yourself.
It also does not measure download speed, upload speed, latency, or packet loss.
What Should You Do If Your Internet Keeps Disconnecting?
Begin by checking whether the issue affects one device or every device connected to your router.
Look for loose cables, router connection warnings, local Wi-Fi problems, and temporary interruptions. Avoid changing advanced router settings or performing a factory reset unless you understand the consequences.
Record several accurately observed interruptions and compare their timing. If the problem continues, contact your internet provider’s support team and explain the symptoms along with your outage history.
Keep tracking your connection interruptions to build a clearer picture of recurring internet problems.
NetTools Pakistan is an independent internet connectivity website. This logger is not an official PTCL, PTA, or other ISP monitoring or complaint-registration service.